[Resolved]  Flipkart — Lenovo k6 power gold 4gb

Address:New Delhi, Delhi, 110064
Website:Flipkart

Purchased lenovo k6 power from flipkart and requested for replacement on the first day i received it as mic is defective. The listener complains that voice is too low, voice breaks and vanishes. This happens sometimes but not all the time. After technician visit from flipkart the technician made a report saying he has resolved the mic issue which is not true because i am still facing the same issue and it is not resolved. The listeners are still complaining about the low voice and sometimes no one could listen properly what i say.

Now flipkart is saying they will not replace the phone and for any further assistance visit lenovo service center. Very much disappointed with flipkart services as without asking the customer their issue is resolved or not how can they close the complaint.

I want escalade against flipkart. Want to register a strong complaint against them and want this phone to be replaced asap.

Thanks
Himanshi mathur
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Jul 31, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jun 22, 2017
Flipkart Customer Care's response
We have taken up this case internally. We will get back to the customer with an update on it.
Verified Support
Jun 28, 2017
Flipkart Customer Care's response
AS per technician issue resolved hence informed to visit service center case closed.
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