[Resolved] Flipkart — Lenovo k6 power gold 4gb | |||||
Purchased lenovo k6 power from flipkart and requested for replacement on the first day i received it as mic is defective. The listener complains that voice is too low, voice breaks and vanishes. This happens sometimes but not all the time. After technician visit from flipkart the technician made a report saying he has resolved the mic issue which is not true because i am still facing the same issue and it is not resolved. The listeners are still complaining about the low voice and sometimes no one could listen properly what i say. Now flipkart is saying they will not replace the phone and for any further assistance visit lenovo service center. Very much disappointed with flipkart services as without asking the customer their issue is resolved or not how can they close the complaint. I want escalade against flipkart. Want to register a strong complaint against them and want this phone to be replaced asap. Thanks Himanshi mathur Was this information helpful? | |||||
Jul 31, 2017 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Jun 22, 2017 Flipkart Customer Care's response We have taken up this case internally. We will get back to the customer with an update on it.
Verified Support Jun 28, 2017 Flipkart Customer Care's response AS per technician issue resolved hence informed to visit service center case closed.
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