[Resolved] Flipkart — lenovo k8 note | |||||
Dear sir, This is amit mishra, i purchased lenovo k8 note @rs.11, 000/- but its user interface is not upto the mark and i did not like the working of lenovo phone. Flipkart has easy "return and refund policy". I called customer care on the date the product delivered to my house and told the customer care executive of flipkart about that i am a loyal customer and i am not getting the customer satisfaction with this phone and if they can exchange it on first-time goodwill gesture, they bluntly denied and told me that i used to buy cheap product from there website and disconnected my call. Name of the executive is mr. Sanjeev, he didn't listened to my complaint and not gave me resolution. Flipkart is a big brand and if a big company like this can not resolve my issue then who will?? I guess in that case i need to visit consumer court and sue this company. I just want this phone to be returned and get my money back. I have been a loyal customer but i guess flipkart has lost one of its loyal customer. Regards Amit mishra Was this information helpful? | |||||
Dec 26, 2017 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Nov 24, 2017 Flipkart Customer Care's response We will revert on it.
Verified Support Nov 25, 2017 Flipkart Customer Care's response We have interacted with the customer and resolution has given hence closing this case from our end.
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