[Resolved]  Flipkart — lenovo k8 plus touch hanging problem

Address:Allahabad, Uttar Pradesh, 211001
Website:Flipkart

Dear team,

Kindly note that i have purchased lenovo k8 plus mobile from flipkart on dated 21'sept'17, so now i am facing problems in touch screen hanging..
Note - i have discussed with customer care executive but they are denied your mobile is not exchange because your phone got it over the policy.
So plz see and resolve on this issue.

Regards
Pravind yadav
Mob-[protected]
Allahabad
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Dec 24, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 14, 2017
Flipkart Customer Care's response
We will revert on it.
Verified Support
Nov 21, 2017
Flipkart Customer Care's response
The customer complaint about the defective device. We had interacted with the customer and asked him to visit the authorized service center for claiming a warranty and customer has reported the issue post 10 days of replacement policy. Hence closing the complaint from our end.
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