[Resolved] Flipkart — lenovo vibe k5 note (gold, 64 gb) mobile malfunction

[Resolved] Flipkart — lenovo vibe k5 note (gold, 64 gb) mobile malfunction

P Pradeep Kumar Joshi from Delhi, Delhi

I bought lenovo vibe k5 note (Gold, 64 gb) mobile from flipkart, order id: od[protected], order date:[protected], invoice date:[protected]. For more than a month now, the mobile is giving many problems. 1. It does not switch on to wlan. So i can not use wifi. 2. It hangs a lot. I would request you to replace the mobile. Rashmi joshi 225-a, street no. 7 lajwanti garden,. New delhi 110046 delhi Phone: [protected] Was this information helpful? No (0) Yes (0)
Oct 23, 2017 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Sep 18, 2017 Flipkart Customer Care's response We will revert on it. Verified Support Sep 21, 2017 Flipkart Customer Care's response The customer complaint about defect in the device. We're sorry to know that you're facing issues with your above product. Since the product was delivered to you on March 08, 2017, it has crossed the seller's 10 days replacement period. Due to this, the seller will not be able to fulfill your replacement request. The good news is that the product is covered under the manufacturer's warranty. You can get in touch with the brand's authorized service center and they'll be able to help you out in case of any product related support you may need. The invoice for this product can be used to avail any service at the brand's authorized service centers within the warranty period. Here is the brand support link: https://support.lenovo.com/in/en/documents/ht118678 Hope this helps. Hence closing the complaint.
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