[Resolved] Flipkart — lg 6.5 kg fully automatic front loading washing machine white

happyi

from Udaipur, Rajasthan

Address:	206001
Website:	flipkart

I ordered a lg 6.5 kg fully automatic front loading washing machine white on 9/03/2018 through flipkart & seller omni tech delivered washing machine imei/serial no wscs710pfef017300in on 14/03/2018, washing machine have damage right side and base, scratches, dents on body. Packing was open by demo service engneer. Request for replacement is placed through toll free, online replacement is not possible due to tech error. Lot o[censored]nconvinced due to supply of defected/damage item supplied to customer at etwah city. Since so many request send but speedy replacement is not feasible till date.
I would like to provide compensation for unsatisfactory service and lot o[censored]nconvinced.
Jay kumar dwivedi
[protected]
[protected]@gmail.com

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Apr 23, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 20, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

May 28, 2018

Flipkart Customer Care's response Customer raised a complaint related to delivered product is damaged. We have interacted with the customer and informed customer about replacement product, customer confirmed that replacement product got delivered. Customer also asked about some other information. Assisted with required information. Hence, closing the complaint from our end.