[Resolved]  Flipkart — Loreal hair Spa Repairing Creambath

Address:560076
Website:www.Flipkart.com

Hi,
My friend ordered a Spa cream (Loreal hair Spa Repairing Creambath )from Flipkart, we received the fake product and we informed the customer care. They said there is no replacement and no refund. We requested to resend the original and they sent again a fake product.They have taken the complaint but no response from past 2 weeks. What are we suppose to do with the fake product?
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May 16, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Apr 13, 2017
Flipkart Customer Care's response
We have taken up this case internally. We will get back to the customer with an update on it.
Verified Support
Apr 15, 2017
Flipkart Customer Care's response
Issue is addressed and replacement is completed for the same.
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