[Resolved] Flipkart — mi led smart tv 4a 108 cm (43) 13.07.18 | |||||
Above product received by me on 13-Jul-2018, in spite of n number of calls to customer care of flipkart, till today, installation has not yet been done. Scheduled installation was on 15-july-18 and again escalating the problem after talk with supervisors of flipkart, nothing has happened. Hopeless results after calling so many times and talk with supervisors. Another date of 19-jul-18 was given but no one attended the installation call. Again given me date of 21-Jul-18 but till 15:02 hours nothing happened and i am still waiting for resolution of the problem. Calls from engineers of flipkart service partner (Jeeves) comes and they give time and do not come. Another guy from jeeves yesterday i.e. on 20-07-18 called and shown his helplessness due to non availability of wall mount stand and told me to purchase it by yourself and i will install the television. No action from back end team of flipkart. Only undertaking by flipkart team and no action till today. I am in great upset of mind due to this hopeless service and action by flipkart. will not ever purchase any product from flipkart in future. Was this information helpful? | |||||
Aug 28, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Jul 24, 2018 Flipkart Customer Care's response We will revert on it.
Verified Support Jul 25, 2018 Flipkart Customer Care's response Customer raised complaint regarding product installation and demo, we have interacted with customer and informed since there was too much delay in installation seller has approved for the refund hence told refund turn around time closing the case from our team
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