[Resolved]  Flipkart — mi led smart tv 4a 108 cm (43) 13.07.18

Address:201308
Website:www.flipkart.com

Above product received by me on 13-Jul-2018, in spite of n number of calls to customer care of flipkart, till today, installation has not yet been done.
Scheduled installation was on 15-july-18 and again escalating the problem after talk with supervisors of flipkart, nothing has happened.
Hopeless results after calling so many times and talk with supervisors. Another date of 19-jul-18 was given but no one attended the installation call.
Again given me date of 21-Jul-18 but till 15:02 hours nothing happened and i am still waiting for resolution of the problem.
Calls from engineers of flipkart service partner (Jeeves) comes and they give time and do not come. Another guy from jeeves yesterday i.e. on 20-07-18 called and shown his helplessness due to non availability of wall mount stand and told me to purchase it by yourself and i will install the television.
No action from back end team of flipkart. Only undertaking by flipkart team and no action till today.
I am in great upset of mind due to this hopeless service and action by flipkart.
will not ever purchase any product from flipkart in future.
Was this information helpful?
No (0)
Yes (0)
Aug 28, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jul 24, 2018
Flipkart Customer Care's response
We will revert on it.
Verified Support
Jul 25, 2018
Flipkart Customer Care's response
Customer raised complaint regarding product installation and demo, we have interacted with customer and informed since there was too much delay in installation seller has approved for the refund hence told refund turn around time closing the case from our team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46700
    Pending
    0
    Resolved
    25442
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information