[Resolved]  Flipkart — mi led tv complaint

Address:	Mumbai City, Maharashtra, 400077
Website:	NA

I have placed the order of MI LED TV on saturday dated 1st Sept 2018 .Post placing the order and making payment i have changed the address .I immediately called customer care number and they confirmed that it will be changed within 24 hrs.

Today 5th Sept 2018 I got call from logistics team for delivery where they confirmed that old address is reflecting and if we get a email from flipkart customer care we will deliver on new address.

The customer care executive (Pooja/Rahul ) and their assistant manager Prayag Singh told me that the Ekart logistics has misguided you that the address can't be changed.

Now because of all this issues I have been forced to cancel the product.

Need immediate intervention as the company should look forward to provide solution and ease the hassles for customer rather increasing the same.

I have proof of recording where the Ekart logistics is ok to deliver basis email but the customer care is creating issue (Names mentioned) due to which I will be forced to cancel the order.

Need solution in terms of delivery of product on new address.Also, to highlight I have placed address change request on Saturday 1st sep 2018 and it is showing denied today 5th Sept 2018 post call.