[Resolved] Flipkart — mi tv 43 inches

Manav_64576457

from Mumbai, Maharashtra

Address:

421201

Waiting foe the mi tv product which i ordered on 3rd october, the promised delivery date being today.
Resolve an issue when teh issue is already escalated. I recieved a message saying my issue will be resolved by 18th and on 18th i received a message saying it will be resolved by 22nd. Why do you guys keep a sw if you can't resolve it on time? Maybe stop spending on bringing celebrities and invest in your logistics and website.

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Feb 9, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2019

Flipkart Customer Care's response Hi,
We are sorry to let you know that your order for this order ID Mi LED Smart TV 4A Pro 108 cm (43) with Android has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 18 Oct 19 and it will be reflected in your credit card account 30 Oct 19. Hence, closing the complaint from our end. Your kind understanding is appreciated.

Oct 22, 2019

Updated by Manav_64576457 If the product is not delivered even after 15 days, what will someone do other than cancelling the order ?
Hence, I cancelled the order and this should not have been an 'unforeseen reasons' for you Flipkart. I did order TV again from MI store because they are a lot more sincere and empathetic towards their customers apparent from how good they have been doing in Indian market unlike others.
On one hand where you needed 11 days to deliver TV, MI store did it in 3 days. And they had the same offer as you did for Rs. 2000 off on HDFC credit card. Because of you I lost the offer and after the promised delivery date I had to call your customer care and Jeeves so many times, every time I was asked me to be patient and no solution was reached not even the delivery status.
I am so frustrated by this savage behavior I had to delete my Flipkart account.

Verified Support

Dec 30, 2019

Flipkart Customer Care's response Hi, We are sorry to let you know that your order for the product 'Mi LED Smart TV 4A Pro 108 cm (43) with Android has been canceled by the seller due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 18 Oct 19 and it should be reflecting in your account by now. Your kind understanding is appreciated.