[Resolved] Flipkart — misleading the warranty of the item purchased in flipkart - ps4 pro 1 tb

tulasiramm

from Vinukonda, Andhra Pradesh

Address:	Bangalore, Karnataka, 560034
Website:	www.flipkart.com

Order id no: od[protected], i have purchased play station ps4 pro 1tb with 1 year warranty (Price of item 35750/- rupees) from flipkart on 17/10/2017, the item is delivered on 23/10/2017 and when i checked everything the warranty card issued one is from middle east countries (India name not mentioned in the warranty card as promised in the flipkart website, then i called sony india customer care ps department and they explained that buying outside india products will not get indian warranty. No reply from fkart, misleading the warranty of the item purchased in flipkart - ps4 pro 1 tb (The item imported from middle east countries). Trying to get warranty or return the product to flipkart but flipkart is escaping from the situation. After seeing the flipkart product details in description page i purchased, please help in this regard.

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Dec 20, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2017

Flipkart Customer Care's response We will revert on it.

Verified Support

Nov 13, 2017

Flipkart Customer Care's response We would like to inform you that our seller has confirmed that the refund is already initiated and it should have been credited by 09 November 2017. Closing the complaint from our side.

May 07, 2019

Updated by tulasiramm resolved