[Resolved]  Flipkart — misplaced or delayed delivery and rude behaviour

Address:	Kolkata, West Bengal, 700025
Website:	flipkart.com

Ordered a product on 9th july, the product was shipped and reached my nearest hub on 16th july but was not delivered. Since 16th july i have been contacting flipkart for delayed delivery and they keep shifting the date to 17th july, then 18th july, then 19th july. The flipkart executives refused to provide me any reason for the delay or any contact details of the ekart logistics team so that i could follow up with them. On requesting to talk to higher management, the flipkart executive had the guts to put my call on hold, and then come on line again, pretending to be someone from higher management. Absolutely outrageous and misleading approach to customers. On 20th july, i raised another complaint and mr sandesh yadav again claimed that my order will reach on 24th july. He refused to provide any contact details or ekart logistics or any reason for the delay in delivery.