[Resolved] Flipkart — missing item from my order

Vjlareek

from Jaipur, Rajasthan

Website:

www.flipkart.com

I ordered wonderchef cookware set of 4 pieces from flipkart when i ordered it was showing 4 pieces but when it was delivered to me i got only three pieces. A mini fry pan was missing then i report it to flipkart and then they said they will replace it send the new one to me. As they told me replacement was done but after the replacement i got the same parcel which have same three pieces. Then again i complained about it to flipkart now this they said they only can refund. They neither will replace nor will deliver the missing item. I wait for 15 days but not get my full order. Is there any way from which i can get my missing item?. Please help.

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Dec 10, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Verified Support

Oct 31, 2017

Flipkart Customer Care's response We had interacted with the customer, customer want only replacement but the replacement not available. informed the same to the customer, customer stated that he doesn't need refund, hence closing the case,

Verified Support

Nov 09, 2017