[Resolved] Flipkart — Missing product but not received refund

sushant kulkarni

Aug 27, 2021

Website:

www.flipkart.com

Hello my name is Sushant kulkarni. on 20/8/2021, I purchased a Logitech mk235 wireless mouse and keyboard combo so after it was delivered to me, on 23/08/2021 I get a damaged Logitech box which was damaged and was stick together by cello tape but inside the box, there was "only keyboard and no mouse no nano receiver and no book manual" so these were the products which were missing from the box I also tell the delivery but as I had paid already they told me that I have to complain to customer care not to them so I complain to Flipkart but they just give some dates and ask me for my Aadhar card I provided them my Aadhar card but after that also the seller rejected my refund I don't know why and now they are doing nothing about this. so I had a very bad experience with Flipkart now I just want my refund. thank you.

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Oct 5, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Aug 27, 2021

Updated by sushant kulkarni and yes I had also recorded the video here is the link to the video:

https://drive.google.com/file/d/1I32YZZmvT3sGM_0yYnE6oMXjfrpckTx_/view?usp=sharing

Verified Support

Sep 04, 2021

Flipkart Customer Care's response Hi, We are sorry for the trouble caused. We're writing to you about your Logitech Mk235 Mouse & Wireless Laptop Keyboard with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund of Rs. 1295/- has been completed on 029 Aug 21and should be reflecting in your Flipkart wallet account by now.

Your kind understanding is appreciated.