[Resolved] Flipkart — missing product in a sealed box (empty box received)

[email protected]

from Chennai, Tamil Nadu

Address:

Vazhappilly House, Pallikkavu Temple Road,, 682023

I placed an apple smart watch series 3 38mm. On 28th october and recieved on 31st october. The product was covered f-assured, means flipkart is fully responsible for the quality of tge product.
Here when i opened the box, the box was empty. Just an apple watch box. Nothing else.
Immedietly i contacted flipkart support and registered the complaint to.
I checked with the seriel no of the product in the apple website. It shows that the product warranty is till 17th october 2020. It seems that the product is activeted on 17th of october 2019. Which is before my purchase date.
Please find tge attached screenshot of order details and evidenc of above said

Thanks and regards
Thomas v j
[protected]
Thomas. [protected]@gmail.com

+3 photos

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Dec 3, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 01, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Feb 27, 2020

Flipkart Customer Care's response Hi,
We're sorry to hear that you're facing issues with your "Apple Watch Series 3 GPS - 38 mm Space Grey Aluminium Case with Black Sport Band". We are happy to let you know that the seller has confirmed the pickup of the order from your address. The seller has shipped the replacement to you and it would reach you by 05 Nov 19.Your kind understanding is appreciated.