[Resolved] Flipkart — Mobile fraud

ranjith122395

from Gobichettipalayam, Tamil Nadu

Address:

Erode, Tamil Nadu, 638455

Hello Sir,
I have purchased lenovo A7000 in flipkart through cash on delivery of RS 9990
the seller gave me a used mobile with duplicate accessories and actually the product is made in India but this is named as "made in china" the flipkart dealer have cheated me through duplicate product and so many things have missed in the pack like head set, manual guide, hand set
how do i get the money back shall i file the case in consumer court ...

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May 15, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Apr 10, 2017

Flipkart Customer Care's response Issue has been addressed.

Apr 11, 2017

Updated by ranjith122395 Hello sir
I purchased lenovo a7000-a mobile invoice number is on 8th April the product which was delivered is an used mobile and accessories were missed I file an complaint 9th April to flipkart about this problem the customer care replied that u better exchange the mobile or I'll refund the amount
I answered to refund it the customer care of flipkart accepted it
Today the delivery boy came to replace the mobile and he said the imei number is changed it is not our mobile which is delivered
How it is possible to change the imei number flipkart have cheated us

I am going to file a complaint in consumer court

One important thing is the imei number printed in the invoice is [protected]
But I got an lenovo mobiles invoice number is [protected]
I checked the imei number which is printed in invoice is belongs to the honor mobile
They cheated us ...

Verified Support

Apr 13, 2017

Flipkart Customer Care's response Our team is working on this case. We will get back to the customer with an update on it.