Flipkart — Mobile handset changed with different imei number.

Address:	Bhopal, Madhya Pradesh, 462031
Website:	Flipkart

Dear sir,
I was booked a mobile phone intex aqwa power plus on 20 april 2016, with id no-od[protected] through flipkart app.
I was received the order on 25 april 2016. When i checked the mobile i was shocked that the imei number mentioned in document/box and in mobile phone was different. And mobile having problem automatic switch off, over heating & battery remove and reinsert that mobile will automatic switch on. I was complaint regarding these two issues on 26 april 2016, to customer care for solve this both issues.
This a mistake of the seller and the company which flipkart providing service. This is a fraud/mistake which company has done. I would like to inform you that i already talked with the customer care for 30 to 35 times at junior level and 4 to 5 times at senior level talk. But the both are not able to solve my problem & they are not taken it seriously. Daily they told me and sending a message that the courier company will pickup your product. But still they have not done. I want the refund the amount from the company or a new handset with the imei number should be same at box/document as well as in mobile phone with working condition with out any defect.

Imei number of mobile and box are different. Some one changed the handset and handed over to me with same as on box and bill. Imei number mentioned in bill and box is
Imei-[protected] and imei number on mobile phone-[protected].
Sir check this imei number which was present on mobile and i feel that some one has changed the handset.

Thanking you sir, hope my problem will resolve soon. My mobile no-[protected].