[Resolved]  Flipkart — Mobile, mobile accessories & appliances

Address:560017
Website:Flipkart

Dear sirs,
I made following online purchases from you yesterday & today under flipkart's big billion days scheme, from 02 to 06 october 2016:

(a) od[protected]: (mobile lyf water 8 - black)
You had not given the extra 10 % discount for sbi debit card payment as advertised (?) or any discount coupons! m amount debited from my debit card is rs 8577/-

Your ad says:
Under big billion days 2016 – upto 80% off + extra 10% off on mobiles, electronics, fashion & everything else :od[protected] with promotional offer of 10% extra sbi debit card which was not given in (a) & (b) orders.

(b) od[protected]: (rs 387)

(c) od[protected]: (rs 209)

(d) od[protected]rs 339)
(e) od[protected]: (rs 25271)

Your ad says: appliances sale – upto rs.5000 off + exchange offer + extra 10% off on large & small appliances:

Total cost of (b), (c) & (d) is rs 26206/= (debited from my sbi debit card).

For all the above orders under (a), (b), (c), (d) & (e) the order value paid by my sbi debit card the 10% discount was not given!

Please verify and reply to this email on the reasons for disallowing the extra 10% discount or not giving necessary coupons!
You are requested to reply to allow the discounts as advertised please.

Expecting your early actions,

Best regards,
Brigadier b chandra shekar, vsm
Mob: +91 [protected]
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Nov 14, 2016
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 14, 2016
Flipkart Customer Care's response
We spoke to customer but he don't want clarification hence we send email with T&C and cashback which he got under bank offer.
Order ID:- OD[protected]
Product:- LYF Water 8 (Black, 16 GB)
SBI Offer:- 953/-
Order ID:- OD[protected]
Product:- E-Retailer Washing Machine Cover
SBI Offer:- 10/-
Order ID:- OD[protected]
Product:- Wellmart Back Cover for LYF Water 8
SBI offer :- 6/-
Order ID:- OD[protected]
Product:- AUROCHS Tempered Glass Guard for LYF WATER 8
SBI offer:- 12/-
Order ID:- OD[protected]
Product:- IFB 6.5 kg Fully Automatic Front Load Washing Machine
SBI offer:- 769/-

Total SBI offer discount = 1750/-

Hence we have gave you 10% (1750/- Max) cash back on SBI offer.
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