[Resolved] Flipkart — Mobile moto g turbo | |||||
I ordered 2 moto g turbo mobile and when delivered i found these to be the diffrent to the one moto g turbo i was already using. These does not seems genuine products seems like they are delivering refurbished mobiles. I was able to get the replacement for the 1 while when requested for2nd one, no one contacted and the return request closed on next day. I called their help desk after 3~4 days and now they are saying u have already passes the 10 days replacement warranty so need to visit motorola help center for any issue. If i had that much time to visit service center i could have bought the mobile from the market it self. Though i first raised the return request with in 10 days and now as the mobile is faulty and they are not ready to replace it. Please help. Order id - od[protected] Was this information helpful? | |||||
Jul 30, 2017 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Jun 21, 2017 Flipkart Customer Care's response We have taken up this case internally. We will get back to the customer with an update on it.
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