[Resolved] Flipkart — mobile not delivery and order cancelled without any information

SunilPattnaik

from Mumbai, Maharashtra

Address:

F-24/ Umma Society, Kanjari Road, Halol, Dist-Panchmahal, Gujarat, Panchmahal, Gujarat, 389350

I sunil kumar pattanaik ordered a oppo f11 pro (Aurora green, 64 gb) mobile through flipkart on date-29th sep'19 -8.57 pm by order id (Od[protected]. And next day on 03:35 am the same product was dispatched by ekart logistics (Fmpp[protected]). Expected delivery time was 3rd oct'19 by flipkart, but it had suddenly cancelled on 2nd october 2019 in evening (07:29 pm) without any information.

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Nov 6, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2019

Flipkart Customer Care's response Hi Sunil, We are sorry to let you know that your order for the product 'Honor Band 4' has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 02 Oct 19 and it will be reflecting in your credit card EMI by 10 Oct 19. Your kind understanding is appreciated.