[Resolved]  Flipkart — Mobile phone not packed even after 7 days of ordering

Website:

www.flipkart.com

I've placed a order of mobile realme 6i worth 13k on 06/08/2020 in cod during the flash sale the order is successfully placed and the expected packed and shipping date was 10th of august and expected delivery date was 12th of august i've been waiting and suddenly on 9th of august the expected shipping and packing date was changed to 11th of august and the expected delivery date remains the same... But today is 12th of august and the order is not even packed or shipped yet till this day i'm really frustrated and i need to receive the order on time today... It's been so many days... Amazon delivers to my pincode in one day even in corona pandemic but flipkart abruptly take one week or more to deliver the product... I've ordered several products during 2020 and most of them were delivered on time (Takes a week) or 1 day delayed but this is not even packed... I need my order asap... And their customer service is waste they don't have an email i'd and made all the customer services in their website and app only... I managed to get an email i'd [protected]@flipkart.com and to my surprise the reply mail came stating this email i'd is no longer in use and diverted me to their website only in which i've already made several conversations but none of them were replied and it says due to corona pandemic the customer care executives are short and my question will be answered on 16th of august which is absolutely crap and useless... I need a better support from flipkart and they should provide a proper email i'd to escalate necessary complaints...

Order id:od[protected]
Name:n. Raguraman