[Resolved]  Flipkart — Mobile phone not working properly

Address:

Pune, Maharashtra

I had purchased an xiaomi mi4i mobile phone from www.flipkart.com . The payment was made online. I tried calling them regarding the irresponsive touch of the mobile phone within a month's time and they told me that the server was down, so nobody could help me. Now finally when i got through their customer care they tell me that its been more than a month now and so they cant get the phone replaced. I have been asked to go to a service center, but since i had made a complaint within the defined period.The phone is supposed to be replaced since it is faulty. But they are not accepting it. I paid a sum of Rs.14000 approx to buy this gadget and they are not getting it replaced even when it is not working properly. i need a new replaced phone that works properly as i paid for it.