[Resolved]  Flipkart — mobile phone order

Address:

Coimbatore, Tamil Nadu

I ordered a mobile phone on flipkart. The actual delivery date is Nov.7th, 2018. And i got a text message that your product is Out for delivery. And they given a courier boy mobile number. So I called to that number but that number was switched off. So I mailed to the flipkart customer support and explained the details. They replied, that you ll get your product on today (nov.7th) evening by 7pm. But I didn't get. So I mailed again. But within few minutes after i mailed. A text message received from the Ekart logistics that they said, No response from customer. So not delivered today. But I don't get any call from them. Then again I mailed to the customer support, and they replied the same story and tell wait for Nov.13, 2018. But today morning (Nov.9) again i check in the Ekart tracking app, they updated today too, "No response from customer" Last 3 days no one contacted me but they r saying like this. Flipkart customer support is not good to help the customer also their twitter support. Todwy afternoon i got a call from flipkart. A lady talked and gave a mobile number and said that number is flipkart wish master's number. He will deliver your product. So I contacted that number. But that number is wrong number. Someone stranger talking and said I'm not that. How flipkart cheating their customers...This is my second time that I'm facing the problem with flipkart. Its a gift product. But the flipkart and the courier partner are punctual and genuine with their customers. I seen many many complaints about this on theri twitter page. So please take action regarding this immediately. They are spoiling customers happiness with their useless work.