[Resolved] Flipkart — mobile replacement not given
Umella naigoan, Vasai, Maharashtra, India
Rereena tetgure on Jun 25, 2019
Brought note 7pro from flipkart within 3days phone started getting hang so place for replacement but issue is not been seen by technician because the phone gets hang anytime i have all the proof that the phone gets hang but flipkart is not ready to give replacement on proof basis, i am stuck with the defective peice which flipkart is not ready to replace.
Complaint marked as Resolved Jun 26, 2019
They have done nothing to solve my problem they are just giving excuse they don't provide replacement
[Jun 25, 2019] Flipkart customer support has been notified about the posted complaint.
Verified SupportFlipkart Customer Care's response, Jun 25, 2019
We're sorry to hear that you're facing issues with your "Redmi Note 7 Pro (Nebula Red, 64 GB)".
We'd like to let you know that the technician has confirmed that the issue has been resolved in your device. Hence, the seller will not be able to accommodate the return request. However, if you are facing any issues with your product, kindly contact brand authorized service center so that they will help you out.
Your kind understanding is appreciated.
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