[Resolved] Flipkart — money deducted but order not placed

 
2 Reviews
 Bonisamu on May 14, 2018
Hi team

On may11 i ordered matrix hair serum which costs 220+20 delivery charge total 240inr. The money was deducted from the bank and order was not successful with txn id:tx[protected]. Worst customer support, simply disconnecting the call saying all agents are busy kindly check this.
Thanks
Boni durgaprasad
Registered ph:[protected]
Complaint marked as Resolved Jun 15, 2018

Complaint Status


[May 14, 2018] Flipkart customer support has been notified about the posted complaint.
Updated by Bonisamu, May 14, 2018
We havent received any order id apart from transcation ID
Verified Support
Flipkart Customer Care's response, May 15, 2018
We will revert on it.
Updated by Bonisamu, May 15, 2018
Is there any update on this ?
Updated by Bonisamu, May 24, 2018
Hi team,

As you said I checked with HDFC bank, they confirmed us back stating the It was a successful transaction, and it went to Flipkart . Kindly check from your end again
Updated by Bonisamu, May 25, 2018
Hi team,

As you said I checked with HDFC bank, they confirmed us back stating the It was a successful transaction, and it went to Flipkart . Kindly check from your end again
Updated by Bonisamu, May 25, 2018
Hello team,

Waiting for the update no one responded so far
Updated by Bonisamu, Jun 03, 2018
Worst customer support .people don’t order in filkart .no one is responding at all
Updated by Bonisamu, Jun 04, 2018
Is any one looking in this issue?
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    Flipkart - money deducted but order not placed