[Resolved]  Flipkart — money not be credit my bank account

Address:Bhangapool main rod jaint garh, Bhangapool main rod,jhand chowk, Kendujhar, Odisha, 758041
Website:vei

Good evening Sir, Madam,

I have ordered a Redmi 7A(Matte Black, 32GB) from Flipkart.com worth Rs. of 5999 on 18th of july 2019.This product in automatic cancel. I got a message from Flipkart.com saying that "Your refund has been initiated and it will be credited to my bank account in next 7 to 10 business days"
I waited till 26th of July but didn't get the message for money refund from my bank account. I called Flipkart.com and the way they responded was shocking for me. They said they had done the refund to you bank. Kindly contact to your Customer Care of your issued bank. Flipkart.com is not going to loot your money. But actually they did. I called to Sbi Customer Care and they said they have not received any refund from Flipkart.com.

please let us know in case any action is required by the street members which could be helpful in taking action towards fixing this issue permanently.
Thanks for regard
Ramiz sultan
Mob-[protected], [protected]
Refund Id[protected]
+1 photos
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Sep 16, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Aug 02, 2019
Flipkart Customer Care's response
Hi,
We are sorry to let you know that your order for Redmi 7A (Matte Black, 32 GB) has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 18 Jul 19 and it should have reflected by now. Hence, closing the complaint from our end. Your kind understanding is appreciated.
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