[Resolved]  Flipkart — morphy richards otg order id od[protected]

Address:

New Delhi, Delhi, 110059

I received morphy richards otg on time from flipkart with good brand impression in my mind. But the product has non working timer, and i requested for replacement which was agreed and scheduled. But it never happened and an endless call exchange started with flipkart. I am very disappointed with their poorly maintained technology infrastructure as their rep kept telling of technical issues most of time. Their backend team placed new replacement everytime but nothing got replaced and no one contacted for pickup or exchange. Their customer care also put call on hold and never come back many times. Finally today i requested refund today and again it has been committed to me with eta of 6 business days after the product gets picked up. I want this escalated to their senior level if someone in the org really concerned about customer. I would love to hear from them.