[Resolved]  Flipkart — moto e4 plus refund

Address:Bangalore, Karnataka, 560050
Website:[email protected]

I am priyanka, i purchased moto e4 plus on 18th of july, but mobile having lot of problems, then i called the flipcart executive for asking refund, they told me that technician will visit they try to solve the problem, they visited, but same hanging, heating, logging problem still there, i am requesting for refund for this mobile, mob no-[protected]
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Aug 28, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Jul 22, 2017
Updated by Manjukrishna
Order id-OD[protected]
I am priyanka, I purchased Moto e4 plus on 18th of July, but mobile having lot of problems, then I called the flipcart executive for asking refund, they told me that technician will visit they try to solve the problem, they visited, but same hanging, heating, logging problem still there, I called 20 to 30 times to flipcart customer care, they told they not provide refund for this mobile, I complainted when mobile received 4hrs o[censored]sage, this problems r still exist, pathetic service center they didn't connect call to senior manager, this mobile phone is lots of problem, I don't want replacement I want refund or replacement with redmi note4 for same price, ,
Jul 22, 2017
Updated by Manjukrishna
In the image they told refund will provide, now they are told refund not available only replacement is available, , I don't want replacement, I want refund only

Jul 26, 2017
Updated by Manjukrishna
Still no reply from flipkart
Verified Support
Jul 28, 2017
Flipkart Customer Care's response
Hi Team,
We are unable to find order detail or register contact number for given complaint.
We request you to get in touch with our customer care team on below detail.
We're available 24 hours a day.
[protected] or[protected]
Email :- [protected]@flipkart.com
Jul 28, 2017
Updated by Manjukrishna
Flipcart customer care deleted my order I'd now he is asking for a order I'd and registered mobile contact

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