[Resolved]  Flipkart — moto x4 (camera is not working, battery back up is less than 1 day in' the mob is getting heat)

Address:

Pune, Maharashtra

I have called up there cc executive 3ice n' spent more than 4 hours of my valuable time. 1st person told me to follow the troubleshooting procedure, i did that, the next person told me something different troubleshooting procedure, i did that. The 2nd guy told me that 'if it will not work out you will get your refund'. Nothing happened. When i called 3rd time the guy told me that we don't have any refund procedure from the seller. You hv to opt out for replacement. When i asked 'can u assure me that the same problem i will not face again in my new replaced mob' they just replied 'we can not"!!! Also we can refund you, you have to go for replacement. I have all the conversations recorded n' all executives name along with there superiors name with timings. If you wish i cn share it.

I just want my heard earned money back as the mob is not worth my heard earned money. Please help me out flipkart... Hope you guyz will,,, otherwise i have to go to the toughest...

Hoping to listen from you guyz soon (+ve response)