[Resolved] Flipkart — Motorola mobile phone x play

subhabanerjee

from Kollam, Kerala

Address:	600062
Website:	www.flipkart.com

Good morning,
I have purchased one Motorola Moto X play mobile on 23rd april. After that I upgraded the software to marshmellow through wifi. Then after 40 days of working the phone got automatic shut down, so i called your customer care they told me to go to moto service centre. I went there after 9 days they returned back the phone to with software update. After recollect the phone from service centre again the same problem is coming.The phone is dead.
I am very unhappy and unsatisfied by seeing what kind of product flip-kart is selling. I purchased the phone by 18499 INR. but i am unable to use it. Also motorola service is also worst.

the company which has sold the product that is WS Retail Services Pvt Ltd.
Phone IMEI NO. [protected]

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Jul 1, 2016

Complaint marked as Resolved

no such steps by the company to resolve the issue

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2016

Flipkart Customer Care's response Hello, Greetings from Flipkart! We are unable to find order detail or contact information hence we request you to contact our customer care on below detail. Call us: We're available 24 hours a day. [protected] Mail us: [protected]@flipkart.com Hope this helps ! Thanks for shopping with Flipkart.