Flipkart — my account has been blocked without proper investigation.

Recently when i was trying to log in into my flipkart account, i was unable to due so as it showed my account has been bkocked and i need to contact customer support to fix this.
So i immediately made a call to the flipkart customer service and they said my account seems fine and they are unsure why my account is blocked. They sent me a email and asked me to revert to it with my concern and i did so. After 3-4 days i get a return mail from flipkart saying i will not be able to use my account as they think i have ordered items for not my personal use. And i was like wth? 90% of my orders were for myself and the remaining 10% were for my friends and family as they didn't have flipkart +, i ordered for them.

So again i sent a mail giving explanation and to my surprise i reveived a same copy paste email of the last time even after i give my explanation.

I think flipkart is doing this coz they dont want me to use my flipkart plus super coins as i have collected almost 1k of them. They have proved why they are called as cheaters.

Amazon is far better, i need not wait for 4 days from them for a resolution nor do they block account with out a proper investigation.
Was this information helpful?
No (0)
Yes (0)
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 08, 2019
Flipkart Customer Care's response
Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
Oct 10, 2019
Updated by Mohammed Darain Shahid
Registered email id : [protected]@yahoo.com
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46712
    Pending
    0
    Resolved
    25443
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information