Flipkart — my account has been blocked without proper investigation. | |
Recently when i was trying to log in into my flipkart account, i was unable to due so as it showed my account has been bkocked and i need to contact customer support to fix this. So i immediately made a call to the flipkart customer service and they said my account seems fine and they are unsure why my account is blocked. They sent me a email and asked me to revert to it with my concern and i did so. After 3-4 days i get a return mail from flipkart saying i will not be able to use my account as they think i have ordered items for not my personal use. And i was like wth? 90% of my orders were for myself and the remaining 10% were for my friends and family as they didn't have flipkart +, i ordered for them. So again i sent a mail giving explanation and to my surprise i reveived a same copy paste email of the last time even after i give my explanation. I think flipkart is doing this coz they dont want me to use my flipkart plus super coins as i have collected almost 1k of them. They have proved why they are called as cheaters. Amazon is far better, i need not wait for 4 days from them for a resolution nor do they block account with out a proper investigation. Was this information helpful? | |
Flipkart customer support has been notified about the posted complaint. Verified Support Oct 08, 2019 Flipkart Customer Care's response Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
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