[Resolved] Flipkart — my flipkart account blocked without any reason. | |
Sir/Madam This e-mail is a reply to the incident [Incident: IN[protected]] as the flipkart official email id [protected]@flipkart.com is unable to receive any emails. All these returns on my registered flipkart no [protected] registered with email id monu[protected]@gmail.com are cancelled by your authorised seller and it's none of our fault. And tell me what I will do in case, your seller rejects my return request again and again even when it is falls within flipkart return policy. That's why simply I requested to return your damaged product 2 - 3 times but if your seller accepts my request on first instance I am not able to request it again. Again it is not my fault. Morever flipkart pickup boy behaves very rudely. I didn't like at all. He didn't accept the returned product on 22nd january 2019 even when it is approved by expert i.e. technician. I think you should need to work a lot in order to improve your services instead of blocking innocent customer's account. I have 90 coins in my account which are worth rs2000 approximately. Either unblock my account and activate it again or indemnify me the loss which incurred to me because of you. At last, unblock my account and schedule a pickup for the concerned product(asus zenfone max pro m1), as the product was damaged and also return is approved by the technician on 21st january. Thanks a lot!!! Any further enquiry in this regards will be appreciated. With Warm Regards Lalit (Account holder and operator) Was this information helpful? | |
Mar 17, 2019 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Feb 05, 2019 Flipkart Customer Care's response We will revert on it.
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 2 Comments | |
Comments
If the seller cancel the product then it's okay with flipkart but if we cancel for some reason then they block our account . And the customer service in this regard is worse and worse, afeter blockage they say that they cannot login into account because of system policy and all our order, supercoin remains useless. We suffers a lot.
They can warn with a message that if you return your account will be blocked .
And also seller cancels some of my order then no response from flipkart . How a person can rely on such a stupid policy.
Do something with my account.
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They can warn with a message that if you return your account will be blocked .
And also seller cancels some of my order then no response from flipkart . How a person can rely on such a stupid policy.
Do something with my account.
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I have facing problem for last one month.. flipkart sellers was cancelling
my orders for invalid reasons from their side, i complained so many times
through Calls, Mails, Social Media but flipkart didn't help me once..
continously taking 48 hours for further help for last 10 days.. flikart
checked every facts and told me that Cancelled order happened from sellers
side so no need to worry.. every time they assured but nothing happened
till now.. after my complain to flipkart blocked my account for their fault
which they accepted.. my account is almost 7 years old, i have my PAN
Adhaar everything linked to flipkart, also around Rs.30000 amount in EMI
cardless credit and Rs.1000 gift card.. i told i have my EMI and outstanding before 14 march, but
didn't took it seriously.. everyone just taking 48hours for further
assistance and assured me your problem will be resolved in next 48 hours..
but nothing happened.. i called, mailed so many times about this but no
solution from any department of Flipkart.. now i can't my open my account
for last 5 days.. i have to pay emi before 14march.. who will be
responsible for any problem regarding my any future problem with my PAN or
adhaar or Bank account or Credit Score?? no one answering this question.. i
am harrased for flipkart's fault.. i have call recordings, Mails for Proof.. now, My Flipkart's Cardless Credit Service is also blocked by Flipkart, They gave me Reason that "maximum number return" but i can Guarantee on this i haven't returned that much products that Flipkart has to block my account.. Flipkart Can count my All purchased details. my account is 7 year old. didn't faced any kind of such problem before.. today 17march i got an another call from Flipkart and saying " Sir we Need more 24 hours to update on your case and you can't Login your account in future.. that means my 7years old account is gone just like that".. My Request to Flipkart please Solve This issue and Activate my account ASAS that i can pay my Outstanding..
Thank you..
Sakil Parvez