Flipkart — my order is cancelled from seller side | |||
I ordered realme 3 pro from flipkart and it confirms my order and i also check live tracking of the order where it say order, packed, shipped and after that order will cancel from automatically from seller side and when i cal back to there executive he said order is cancelled because seller have limited products. If he have limited products then why he accept my order and if he accept my mistake then how can he say my order is shipped and will deliver on tomorrow. If order is not accepted with my name then how he can packed and shipped my order. And after calling flipkart executive they said the money will refund on 13th august and last day of sell is 12 august. I want my phone and nothing else because if they can't give phones in sell then why they show that much offers in sell. Was this information helpful? | |||
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Flipkart customer support has been notified about the posted complaint. Verified Support Aug 08, 2019 Flipkart Customer Care's response Hi Yogesh, We are sorry to let you know that your order was canceled by the seller as they can only fulfill orders for a limited quantity of this item. This is done to make sure that all customers have an equal opportunity to buy the item on Flipkart. We request you to place a fresh order. However, the seller has confirmed that the refund has been completed on 08 Aug 19 and will be reflecting on your debit card by 13 Aug 19. Hope you understand. | |||
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Comments
But sir the last day of sale is 12 August after that what is benifit for me. I need my money now because whatever happen is because of your company and I don't want to get dissatisfied from others too. I have amazon I can order my phone from them also but what question is that you wasted my 2days in checking all phones of flipkart with sale and then you give me happiness of 5hours by saying order is packed and ready for shipping. Then how my shipping ready order can cancel? And what will happen if I get money back on 13 August I have to pay 2300/- extra for the same order. Then who will pay that money which I don't have to pay if I buy the same product before 12. Please solve my problem because I don't want to pay extra 2300/-.
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