[Resolved] Flipkart — my order od[protected] i cancel my order due to late delivery but it's showing delivered also my money not refund as of now

[Resolved] Flipkart — my order od[protected] i cancel my order due to late delivery but it's showing delivered also my money not refund as of now

J Jayashri Lohar from Mumbai, Maharashtra

On 14 oct 2019 i was not accept the order due to too late delivery. I was already spoken to your customers care for cancellation of my order. Your executive also take my cancellation request he said i issue a your cancellation request also you received the email and msg. So i already cancle my order so how come it's show delivered? I want my money back or refund there is no option given by your return policy. I have all recording which i was spoke to your customers care executive i clear said that i don't want this order due to late delivery... Also when the delivery boy come for delivery in my house reject the order and return.. So how come it's show delivered? I have that boy mobile number[protected] he was come to my house for delivery.. I was told him i don't want order please cancle it he said he will update the same with filpkart. So how come it's show delivered tom i will file a case against you for fraud transaction. Customer don't have the product still filpkart company said its delivered. I want my money back this is my hard money... I really surprised from filpkart such a pathetic services on. Now the filpkart given me excuse for my solution that today not tom or they after tom it will be solve. Every time i was call customer care service they was told me we will get back to you on 3-4 days +4 photos Was this information helpful? No (0) Yes (0)
Jan 30, 2020 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Oct 22, 2019 Flipkart Customer Care's response We will revert on it. Oct 22, 2019 Updated by Jayashri Lohar How much days you want?? It is almost 7days back . Every time you are customer care executive called me and ask same think several times, how many times I told I don't received that product Oct 23, 2019 Updated by Jayashri Lohar Today is 23 October 2019 I still not received any refund about my product... This is how filpkart doing business. Just buy the product from filpkart but if any problems or default happened we are not helping to our customers just full them... We make such problems to the client where customer will get frustrated . Your customers care executive are pathetic they don't no what to said there client . I am sharing one query I'd IN[protected] I WANT MY MONEY BACK BY TOMORROW OTHER WISE I WILL COMPLAINT THIS MATTER ON SOCAL MEDIA AND CONSUMER COMPLAINT Today is 23 October 2019 I still not received any refund about my product... This is how filpkart doing business. Just buy the product from filpkart but if any problems or default happened we are not helping to our customers just full them... We make such problems to the client where customer will get frustrated . Your customers care executive are pathetic they don't no what to said there client . I just talk to the filpkart customer care executive they such pathetic his name is Saurav query I'd IN[protected] . I WANT SOLUTION BY TOMORROW OTHER WISE I WILL FILE A FRUD CASE AGAINST FILPKART AND RAISE A QUERY ON SOCIAL MEDIA ALSO HOW THE FILPKART WORK WITH THERE CILENT. Oct 28, 2019 Updated by Jayashri Lohar Every day your excutive call me ask stupid questions about the product. I was already told you that I was not received the product so why every time your excutive ask this question. I was already mentioned the logistics service boy mobile number. Your executive said it will be take time for investigation, for investigation how many days you want I think you have investigate only in mumbai not a out of India? It's almost a month gone. Every time filpkart told ma'am you get the resolution with in 24 - 48 hrs. I am literally frustrated on you guys for this. I want my refun . How many days or a month you want for investigation? This is filpkart service? This is pathetic services from filpkart I never ever buy a single product from filpkart once I received my refund . I want resolution in next 24 hrs next call from filpkart I want the resolution not a 24 hrs. Oct 28, 2019 Updated by Jayashri Lohar Still no reply from you side... Verified Support Dec 27, 2019 Flipkart Customer Care's response Hi, We are sorry for the trouble caused. We're writing to you about your Samsung 6.2 kg with Monsoon Feature Fully Automatic Top Load Grey with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund Of Rs.12290/- has been completed on 06 Nov 2019 and should be reflecting on your account by 11 Nov 2019. You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance with transaction reference number 127267. If they are unable to help, you may raise a dispute with the bank's grievance cell.
1 Comment	Share
Submit Close