[Resolved] Flipkart — my order of amount 13465 got cancelled by flipkart and didn't even refund my money | |||
On 22 September, I placed an order of Mi 4a mobiles quantity 2, and mamy poko pants diaper qty 2 with order id OD[protected]. As soon as I placed the order, my order got cancelled saying that seller has cancelled your order because of bulk order. The order amount was 13465..then I waited for my money to be credited in my account for 7-10 days. When I didn't get credit, I started communicating to flipkart customer care, after 3 months till date I didn't got my money back. Flipkart customer care reply was our seller had not claimed money from your sbi bank, so you talk to sbi.. SBI is saying they had claimed the money, if they had not claimed they want a letter from the merchant stating that they have not received the amount. Upon contacting to flipkart customer care, they are saying they can't provide this. What should I mean by this.. I am very upset and this amount is a very big amount for me. They have claimed the money on 25 Sept as said by bank.. It is clearly shown in my bank statement too Was this information helpful? | |||
Jan 31, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Dec 28, 2017 Flipkart Customer Care's response We will revert on it.
Verified Support Dec 30, 2017 Flipkart Customer Care's response Customer raised a complaint because he received the amount. We interacted with the customer and informed him that its a void transaction and we've not received the amount he has to get in touch with the bank for further assistance hence closing the complaint from our end.
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