[Resolved] Flipkart — my order status not updated to delivered even after full payment

[Resolved] Flipkart — my order status not updated to delivered even after full payment

S SagarLad from Mumbai, Maharashtra

I ordered sansui pro view 32 inch tv from flipkart on 30sep2019 delivered on 12oct2019 after lot of rufusement to home delivery by gati courier service boy. Till date 17sep2019 product status showing cancelled. Flipcart giving date on date to resolve issue. Bad response from customer care. Until product status can't show delivered, i can't install tv myself without service engineer visit. Here by inclosing photo of product delivered. +2 photos Was this information helpful? No (0) Yes (0)
Nov 17, 2019 Complaint marked as Resolved Just call on national consumer forum helpline if customer care doesn't provide you service they promised. Helpline number:1800-11-4000 Flipkart customer support has been notified about the posted complaint. Verified Support Oct 17, 2019 Flipkart Customer Care's response We will revert on it. Oct 19, 2019 Updated by SagarLad Proof of product delivered and cancellation shown by Flipkart Oct 24, 2019 Updated by SagarLad No installation, no response till 24 Oct that is 13 days of delivery and 4 issues with this order till date.Third class service. Oct 24, 2019 Updated by SagarLad 1 product with 7 issue.what a service? Oct 29, 2019 Updated by SagarLad Still not installed, not expected such type of service from reputed company Flipkart.I think this is time to take legal action. Nov 17, 2019 Updated by SagarLad Finally resolved after complaint in national consumer forum. Verified Support Dec 27, 2019 Flipkart Customer Care's response Customer raised a complaint regarding the delivery of the order. We have interacted with the customer and confirmed that the product installation is completed. Hence, closing the complaint from our end.
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