[Resolved] Flipkart — My Orders are getting cancelled and my voucher money is stuck in the wallet | |||
I got a flipkart gift voucher from my brother so i thought of buying something on flipkart, so i did. I bought a watch order id : OD[protected] but the next day it got cancelled and my voucher amount got added to the flipkart wallet. so then i called flipkart and they said they are having some technical problem so they said try after some while, and so i did but again it got cancelled order id : OD[protected]. then after this i called again then they said i should try to buy something else as there is some problem in this product. So i did this time i waited a few days and bought a Philips headphone order id: ODA[protected]AQINB00 and then the same thing happened the order got cancelled. i tried it ordering something else the next day and the same thing happenend, i called flipkart again this time they said change ur email address and phone number . So i did changed my name, email and phone number and tried ordering after few days and it still got canclled. so i got irriated and toild them to give me a refund or another voucher and they told me for a refund you need to tell the preson who gave you the voucher to contact flipkart and so my brother did and they were like we cant refund vouchers, and they cant help us. After around 4 months i thought lets try again and a so this time i again changed the name email and phone to my sister's name and even the shipping address to my sister's office address and i ordered a mousepad yeasterday but still again my order got cancelled. So now you tell me how am i going to get my money back or my voucher back as flipkart is cancelling all my orders and everytime i call they have some new story. below are the orders that got cancelled OD[protected] OD[protected] OD[protected] ODA[protected]AQINB00 ODA[protected]EHOKI00 OD[protected] OD[protected] OD[protected] OD[protected] i have even attached a screenshots of few ordres cancelled Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Jan 13, 2015 Flipkart Customer Care's response Tried calling customer no response and escalated the issue to concern team and once we get the update then updating same to customer.
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1 Comment | |||
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My Problem has been resolved thanx for the help :)
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