[Resolved] Flipkart — my refund is not processed

Babishan

from Chennai, Tamil Nadu

Address:	Bangalore, Karnataka, 600034
Website:	www.flipkart.com

Hello, i have ordered redmi note 5 pro on 11th april 2018. My order got delivered on 13th april 2018. I found that there is a defect in camera. So i requested for a return process. A technician visited my home and check my mobile, he found that the camera is fault and he approved for return. I got a message that my refund is processed and i will be credited by 24th april. When i contacted flipkart customer service, then said that refund is completed and asked me to check my account. I check my account and i even contacted my bank. But, my money wasnt credited. Flipkart is not worried about their customer.
My order id - od[protected]
My contact - [protected]

Please give my money back flipkart

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May 3, 2018

Complaint marked as Resolved

finally its been resolved after 15days

Flipkart customer support has been notified about the posted complaint.

Verified Support

Apr 25, 2018

Flipkart Customer Care's response We will revert on it.

Apr 25, 2018

Updated by Babishan When you will resolve my problem

Verified Support

May 05, 2018

Flipkart Customer Care's response Customer raised a complaint regarding the refund not being credited. We have interacted with the customer and informed that the seller has confirmed the refund has been completed on April 16, 2018. Hence, closing the complaint from our end.