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[Resolved]  Flipkart — need refund for failed order

I ordered the redmi note 7 pro but the transaction failed but the amount 13999 was deducted from my bank account. I want my money back or else i will go to consumer forum. I want reply from flipkart that why their refund policy is so bad. Now again i have ordered redmi note 7 pro with cash on delivery mode but i need my money which was deducted earlier
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Complaint marked as Resolved Jun 3, 2019

Complaint Status


[Apr 29, 2019] Flipkart customer support has been notified about the posted complaint.
Verified Support
Flipkart Customer Care's response Apr 29, 2019 We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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    Flipkart
    Customer Care Service
    Customer satisfaction rating
    70%
    Complaints
    30544
    Pending
    1034
    Resolved
    20829
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    +91 80 4908 3910 [Grievance Officer]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
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