[Resolved]  Flipkart — New purchased mobile phone received not in working condition

Address:

Ludhiana, Punjab

I had ordered a Phone of the specifications Xiaomi Mi4i from Flipkart ORDER NO-OD[protected]. The phone was delivered to me on 31 July 2015. On opening the phone it was not in working conditions. 1) It took 15-20 mins to switch on and switch off 2) Even the sim is also not working in this phone. 3) After communicating with the flipkart customer care and following their Technical team guidlines the phone wouldnt work. I want a complete replacement of the set along with original document as the Flipkart team has recieved the entire amount at same time the phone was deliverd. I have been following up with the Flipkart's customer care but i have not received a great response from their end.Their isnt a single person of contact to handle the issues and auto generated mails have been sent in reply to every mail and there is a 24 Hour phone call response to each and every mail.