[Resolved] Flipkart — No cost emi offer displayed but not provided

Agupta993

from Gurgaon, Haryana

Address:	122018
Website:	www.flipkart.com

I have bought an apple iphone 6s. while placing the order no cose emi offer was visible. but i could not get the offer, so i contacted the customer support about the issue and then they replied:
Hi ankur,

We sincerely apologize for the inconvenience caused.

As mentioned in the previous email, we would like to inform you that 'no cost emi' offer was not applied on your order. however, the offer was displayed on your order page due to some technical issues.

Kindly contact your bank for any other emi related queries.

We hope this helps.

Regards,
Vasantha rani
Flipkart customer support

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Jan 14, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 13, 2016

Flipkart Customer Care's response Spoke with customer as he said that while purchasing it was showing no cost emi offer but it didn't happened. So apologies to customer regarding the issue and informed to him that we will take up your valuable feedback so that we can improve on the website so that such technical glitches does not occur in future. Customer agreed.

So closing the case.