[Resolved] Flipkart — no email response

deysourav9

from Kolkata, West Bengal

Address:	Kolkata, West Bengal, 700099
Website:	Flipkart.com

I bought a laptop from flipkart. But after few days i realised that graphics is very poor which is intel hd 520 which is a software not even a graphics. Plus the adapter blown out. I contacted hp service they told me that they are not responsible for that defect although charger comes with 1 year warranty. I immediately emailed flipkart but no one, absolutely no one has ever replied or called me. This is the most # company. Even amazon takes responsibility of customers words.

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Sep 20, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 19, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Verified Support

Aug 20, 2017

Flipkart Customer Care's response We have interacted with the customer explain the policy and said that if the seller is not having the product than only refund would show however even that will happen after a tech visit or the brand check if there is issue only however product is on stock and we can only replace, customer said he is not happy with the graphics inform him that even we replace it would be same it would twin product and it works same so check with brand we will not be able to process any kind of request cx agreed and closing the case

Aug 22, 2017

Updated by deysourav9 Stupid policy and stupid service of Flipkart. Even after emailing them several times on Thursday no one responded and from Sunday email responses are coming. Amazon is better, they reply within 6hrs guaranteed. I will go for amazon now on.