[Resolved]  Flipkart — no one came for pickup

Address:	Ghaziabad, Uttar Pradesh, 201014
Website:	Flipkart

I had ordered philips hair straightener on march 2nd 2018 n i recieved a different product which was delivered on march 10 2017and i had put in a return request on the very same day. I got a confirmation from flipkart saying that they would be arranging for the pick up.
From march 12th onwards, i have been receiving a sms that says that the product would be picked up today, but no one shows up to collect the product. I called the pickup person he said he will come in evening but did shows up to collect. The next i got the same sam but no one answers the call on the number of the delivery person, as provided in the smses.

I called the customer care and the executive then informed me that the number that product will be picked up by 15th march 7pm. I called the piickup person he said that he is will come in evening n again no1 showed up to pickup. Then i recieved a mail that wait till 16th march again no1 came to collect the item. Then again i recieved mail that the problem will be solved by 17th march. I. E today but no1 came n i didn’t recieved any mail or call.
It's such a mess that has been created. Kindly help.

Please find below the details of the order as well as the return -
Order id - od[protected]

Its been such a horrible experience. Please find below photos of the smses that i have received from flipkart regarding this