[Resolved]  Flipkart — No provide my refund

GOOD MORNING SIR,
I ordered Real Me Airbus to Active Noise Cancellation from Flipkart on 29th June, which was delivered on 2nd July. After opening the delivery, we were sent a non brand product instead of real me a item, which I complained for refund and every day we are being asked to refund tomorrow day after day or three-four days, but not being done yet and. Couriers partner name ecom express my realme air buds 2 active noise cancellation is CASH ON DELIVERY my paid amount is 3299 .
ORDER NO - OD[protected]
UPI REF ID[protected]
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Aug 25, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jul 25, 2021
Flipkart Customer Care's response
Hi, We are sorry for the trouble caused. We're writing to you about your realme Buds Air 2 with Active Noise Cancellation (ANC) Bluetooth Headset with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund of Rs. 3299/- has been completed on 21 Jul 21 and should be reflecting in your account by now. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care with the refrence number[protected] using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
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