[Resolved] Flipkart — no refund for delivered wrong product. | |||
I placed online order for samsung-galaxy-s7 product (https://www.flipkart.com/samsung-galaxy-s7-black-onyx-32-gb/p/itmeuyda4qgqetc6?pid=MOBEGFZPKG44NJFA). The product which i received having region locked (Product mentioned with "indian sim card only"). I raised refund request as soon as got the delivery as i didn't received the product, which i ordered for. Product details page and product picture doesn't explicitly mention this limitation - "region locked" or "indian sim card only". Having this limitation, this product is not usable as per my need. Flipkart denied to refund my money ₹29, 990. Please find attached details for product i ordered and the one i received. Was this information helpful? | |||
Dec 13, 2017 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Nov 09, 2017 Flipkart Customer Care's response We will revert on it.
Verified Support Nov 11, 2017 Flipkart Customer Care's response explained the terms and condition about the flip kart mobile specification and terms
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