[Resolved]  Flipkart — nokia 6.1 plus mobile

Address:	560034
Website:	www.flipkart.com

After several followup with flipkart, i going to brief the details
On 10th of sept. I purchased a new nokia 6.1 plus handset from flipkart. After some time used i found a hardware issue in that phone connecting port was not working properly and it was manufacturing defect. I raised a request for refund/replacement on 16th of sept. As per the 10 days policy by flipkart.
On 17th of sept. Around 6.30 pm technician has visited to my location and checked the problem, after necessary checking he found the problem and confirm me accordingly. After a while i called to flipkart for update me the status of the issue, i am very surprised and shocked to listen from flipkart that return request has been rejected as the said technician resolved the issue successfully and customer happy with the resolution. Simply they turned 180 degree, flipkart denied to replace/refund. Even i called to technician while ongoing call with flipkart (At 8.30 pm) with another phone, technician told me the same word what he confirmed me while attending the call in my location. Later flipkart provide me a number to complaint against the technical service provider[protected] but the number is also incorrect, in fact today i tried to call to said technician, but he is not pick up my calls. For your kind information last 24 hours i called at least 22 times to flipkart, simply they misguided and harassed me. For your kind information i raised the refund request as per the t&c of flipkart 10 days replacement policy