Flipkart — Non Delivery of Laptop

Dear Sir,
On the date starting of BigBillion Days, I am the first who purchase ASUS VivoBook K15 OLED (2021), at 1.25 am of 2nd October. I waiting for this purchase from 5 months. After purchase it shows that it will be deliver on 03.10.2021 as a Flipkart Plus Customer. But on 5.10.2021 my product reach at My nearest Ekart Hub (Joynagar). Afterthat I visit that office with my ID Card to receive my product. Because The Laptop is very needful for my business. Delivery Hub advise me to book slot upto 10.10.21. Because they are very small manpower to deliver big parcel. All Big size percel undelivered there. They Plan to return those (raise reason unlivered), they have no capacity to delivered. I request them not to return my parcel.I request Flipkart concern team again and again regarding this matter. they will confirm me that it will be delay but not cancelled. Yeasterday night (15.10.21), seller cancel my parcel and refund raised without any discuss.


My Complain --(1).if you unable to delivered in my address why you placed order

(2) If your intention to cancel you should be cancel after 5.10.2021, why harassed me till 16.10.21, then i will purchased another laptop and enjoy Axis Bank Credit Card offer within Big Billion Days Offer.

(3) My all small packing delivery done in time but My laptop is out of area why it possible. If delivery agent is not capacity why you give him liability for those parcel.

(4) Their concern team confirm me that your product not cancelled. It will be delay. 3-5 times I talk and mail with them. But Flikart team are worthless. There is no value of commitment.

(5) They lost my time from 03.10.2021 to 16.10.2021. Till today I always hope tomorrow I will receive. But they harasse me, Now that laptop which I dream increase 6000/- . Customer Care advise me to purchase same product again.

Flipkart Give special discount but after payment and order they also cancel and harassment customer.