Flipkart — Non Delivery of Order#OD[protected]

Address:

Hyderabad, Andhra Pradesh

Hello, I have placed this order#OD[protected] on May 1st with Flipkart. The delivery date as per Flipkart was May 10th. Since May 10th i have been calling the customer care of Flipkart and they ask me to wait 24 hrs daily. Finally the order reaches their courier service which is EKART LOGISTICS. I get a message that my order will be delivered on May 12th before 7pm. I contacted the courier guy thrice and he gave me different timings as he was quite busy delivering orders of others. I get a message on May 13th from EKART that the order was sent back as my phone was not reachable. I called the courier guy again and he said he was quite busy and did not even attempt to call me or deliver the order. This clearly shows that EKART is lying and making fool of the customers. Now it is May 14th, i call the courier guy again and the same promises are made again. Finally i paid up front for the order and now Flipkart has taken my money and not delivering the order. Is this kind of customer service Flipkart Maintains. If they love to fool the customers by taking their money, Flipkart should be banned immediately on account of fraud done to the public. They are taking the money from customers and not delivering the product. EKART Logistics is the worst courier company who do not care for customers.