[Resolved] Flipkart — non receipt of my returned product | |||||
My registered contact number: [protected] July i purchased a kobo shoes that i returned on aug 11th but i never got my refund back. It's been over 4 months and i still didn't get any resolution. During this period no one called back to check if i got my refund. And whenever i called they told money sent back to source give some more time. They even told me that i just spoke to someone thrice between july till now. As if not professional not to maintain any record of staff's who handled my complaint or enquiries. It is very disappointing to highlight today they disconnected my call twice already while i'm typing this complaint amandeep singh who said he is a floor supervisor also disconnected my call. I'm waiting for his call back let's see. He also mentioned that he is not the right person to talk to if i have a complaint as there is other quality department to take care of this type of complaints. There is no ownership taken for it. I have still not received any credit on my credit card account for the same. I can share a copy of my statement as well. But i need my money back or credit of the same in my clipart account. I hope someone will look into it and expecting faster resolution with better tat as i have already waited for more then 4 month for my money. Was this information helpful? | |||||
Jan 4, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Nov 24, 2017 Flipkart Customer Care's response We will revert on it.
Verified Support Dec 04, 2017 Flipkart Customer Care's response The customer complaint about the refund issue. We had interacted with the customer and processed the refund and same is completed from our end. Hence closing the complaint from our end.
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1 Comment | |||||
Comments
Hey even I am having the same problem..Flipkart is totally fraud..They don't refund the money back..Even my 3013/- is yet to come I received fake Nike shoes from them. I returned the product and yet didn't got my payment..Soo disappointed from FLIPKART !!!
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