[Resolved]  Flipkart — non - refund of my money after canceling of my order of redmi note 7s (onyx black, 64 gb) (4 gb ram), od[protected]

Address:

Vaishnavi Summit, No 6/B, 7th Main, 80 Feet Road, 3rd Block, Koramangala, Bangalore – 560034 India, 560034

I've placed an order of redmi note 7s (Onyx black, 64 gb) (4 gb ram) on 18/08/2019, when i quarries before ordered it on flipcart their shown that there has two sim slot and the memory expendable 256 gb, so i ordered it but when i received the set i observed that on this mobile i can use either two sim or one sim and one memory card. So, i cancel my order and sent the return request as soon as possible and after that i called them several times to know about my request and refund money but the could not explain any thing clearly about it by their representative. After two days they inform me that their seller rejected the return request so they couldn't return it and refund my money. But i don't knew the seller before purchased a product from flipkart and the policies are internal matters between them. So, as a customer how could they harassed and mentally torched me. I want to my money back immediately through return the product as soon as possible.