[Resolved]  Flipkart — Not accepting for replacement/refund for the defective product I received

Address:Bangalore, Karnataka
Website:www.flipkart.com

Hi, Flipkart order no: OD[protected]. I ordered lenovo a6000 plus on 29th Oct 2015 and received it on 2nd Nov 2015. While making calls phone is generating extreme heat most of the times. I placed return request but flipkart is not responding. They r telling to get it repaired at lenovo service centre. I placed return request twice and they rejected. Pls help me in getting refund or replacement. Thanks
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Complaint marked as Resolved 
Nov 04, 2015
Updated by Venkatadri Uppalapati
Also they had mentioned flipkart friendly return policy. I don't want what's the exact meaning for that according to flipkart.
Verified Support
Nov 05, 2015
Flipkart Customer Care's response
No Order details found, sent a mail to customer through consumer complaints.
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